Your Trusted Partner in Customer Engagement
Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. Beepin Tech call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center. Beepin Tech call center solution is solution with all the advanced features to suit as per your business requirement.
Omnichannel Integration : Interact with the customer from multiple channels via calls, text, web chats, web calls, social media, email etc. To deliver a seamless experience across all touch points.
Technologies : Beepin tech call center solution is based on open source technology which is highly scalable and flexible to suit all your business requirement at affordable cost.
Integration : Seamless integration with all third party software – CRM ( Zoho, Salesforce, Vtiger, Leadsquare, Zendesk), Whatsapp , Email, Chat, SMS,
Call Analytics: With Beepin tech call center solution, get in depth reports of Agent behavior, Outliers detection, Profiling, QA conformance, Gap analysis to improve your operating efficiency.
UX Customization: Customize the solution as per your business needs with customized dashboards
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